Psychology, technology, and business. Visit my blog at
Recently, the Pokemon Go phenomenon has reigniting the question of technology’s role in changing behavior.
To put things in perspective, I wanted to share the main points of an article I published on the topic titled,, in a slide presentation below. It’ll g... (more)
In years to come, conversations will breathe new life into software—particularly the boring enterprise tools millions of knowledge workers begrudgingly use every day. Conversational user interfaces (CUIs) work because of our familiarity with messaging. Even the most technically complex interactio...(more)
You have just a few days to learn everything there is to know about a subject you know nothing about. Now what?
“Don’t boil the ocean,” Terry said as he slapped a tall stack of papers on my desk. “Just tell us what we need to know.”
I was staring at a serious problem. To help our firm win a multimi...(more)